Lemyde LLC (“we,” “us,” or “our”) operates the website www.lemyde.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our store or make a purchase.
Section 1: Information We Collect
Information you provide directly:
- Full name, shipping and billing address
- Phone number and email address
- Payment details (securely processed; card information is not stored on our servers)
- Order history and correspondence with our support team
- Account login information (if you create an account)
Information collected automatically:
- IP address and browser type
- Time spent and pages viewed on our website
- Operating system and device type
- Search terms and referring URLs
- Cookies and similar tracking technologies (see Section 7)
Section 2: How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Provide tracking details, shipping updates, and order confirmations
- Respond to customer service inquiries and requests
- Handle warranty claims, returns, and refunds
- Prevent fraud and keep our website secure
- Improve our products, services, and website
- Send promotional emails only with your consent — you can unsubscribe at any time
- Comply with our legal obligations
Section 3: Consent
By providing your personal information to complete a transaction, place an order, schedule a delivery, or process a return, you consent to our collection and use of that information as described here.
You may withdraw your consent at any time by contacting us at Contact@lemyde.com or +1 281-940-6385. Please note that withdrawing consent may limit our ability to provide certain services to you.
Section 4: Information Sharing
We never sell, rent, or trade your personal information. We may share your information only in these circumstances:
- Service providers: Payment processors (Stripe, PayPal), shipping and freight carriers (UPS, FedEx, freight partners), and email service providers — only as needed to complete your order
- Legal requirements: If required by law, court order, or government request
- Business transfers: In the event Lemyde LLC is acquired or merged, your information may be transferred to the new owner
- Fraud prevention: To protect our rights and prevent fraudulent transactions
Section 5: Payment Security
All transactions are processed through PCI-DSS-compliant payment gateways, including Stripe and PayPal. We do not store your full credit card number on our servers. Payment data is protected using SSL encryption and industry-standard security practices.
We accept Visa, Mastercard, American Express, PayPal, Stripe, Google Pay, and Apple Pay.
Section 6: Data Retention
We retain your personal data for as long as necessary to:
- Maintain your order history and account
- Meet our legal and tax obligations (typically up to seven years)
- Resolve disputes and enforce our agreements
You may request deletion of your personal data at any time by contacting Contact@lemyde.com. Requests are processed within 30 days, subject to legal retention requirements.
Section 7: Cookies & Tracking Technologies
We use cookies and similar technologies to improve your experience, including:
- Essential cookies — required for the site to function (login sessions, shopping cart)
- Analytics cookies — help us understand site usage (e.g., Google Analytics)
- Marketing cookies — used for relevant advertising (e.g., Google Ads)
- Preference cookies — remember your settings
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.
Section 8: Third-Party Services
Our website uses the following third-party services, each governed by its own privacy policy:
- Google Analytics — website traffic analysis
- Stripe / PayPal — payment processing
- WooCommerce / WordPress — e-commerce platform
- Google Reviews — customer reviews
We recommend reviewing the privacy policies of these third-party providers.
Section 9: Your Rights
You have the right to:
- Access — request a copy of the personal information we hold about you
- Correction — request correction of inaccurate or incomplete data
- Deletion — request deletion of your personal information
- Opt-out — unsubscribe from marketing communications at any time
- Portability — request your data in a portable format
To exercise any of these rights, contact us at Contact@lemyde.com.
Section 10: Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will remove it promptly.
Section 11: Security
We use industry-standard security measures to protect your data, including SSL encryption, PCI-DSS-compliant payment processing, and regular security monitoring. No method of transmission over the internet is 100% secure, but we are committed to protecting your information using best practices.
Section 12: External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies before providing any personal information.
Section 13: Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of our website after changes constitutes acceptance of the updated policy.
Section 14: Contact Us
📍 Address: 3034 Irving Blvd, Dallas, TX 75247, USA ✆ Phone: +1 281-940-6385 ✉ Email: Contact@lemyde.com
Business Hours Mon – Fri: 9:00 AM – 6:00 PM Saturday: 10:00 AM – 4:00 PM Sunday: Closed (Central Time)